Privacy Policy

Please, read carefully the following terms and conditions.

This privacy policy is enacted by Pro Investment Group LLC a company formed under the laws of the State of Wyoming with active license to conduct business in the jurisdiction. This policy applies to the online presence of the company, doing business as Pro Investment Group™ and Pro Trading Skills™ in sales and/or diverse digital platform, as applicable.

Your privacy is important to us. Consequently, and with the purpose that you understand how we obtain you data, communicate with you and how we use your personal information, we have developed this document. Henceforth, outlined our Privacy Policy.

By accessing our website, you accept our terms and conditions. We will collect certain information about you during your visit. Similar to other websites, ours uses standard technology called Cookies (See explanation below, what are Cookies?), and web log servers to collect information on how our website is being used. The information obtained through the two systems is used for quality control, measurement, publicity and marketing purposes.

What are Cookies?

A Cookie is a small document of written content, which commonly includes a unique anonymous identifier. When you visit a website, it asks your computer for authorization to store this file on a part of its hard drive, specifically designated for Cookies. Each website can send the corresponding Cookie to your search engine; if the latter’s settings and preferences allow it. However, to protect your privacy, the search engine will only allow the website to access the Cookies that it has sent you, not those that have been sent by other Sites. Every time you access our website, you authorize our access to your Cookies and allow us to identify you, as well as obtain the date and time information of your visits, the pages viewed within the Site, the time invested, your IP address, the country you are connected in, time and date of connection, and websites visited just before and after ours.

IP address

IP addresses are numbers that allow your computer to be identified by computers on the network every time it connects to the Internet. The IP address you receive (depending on the network to which you are connected), is automatically collected by our web server, as part of the demographic and profile data known as “traffic data”. Every time you access, the Site will recognize your IP and store it to achieve the exchange of information. We will obtain information that includes the origin of the communication, the destination, the route, format, time, date, size, duration and type of service.

Information

If you choose to correspond with us via email, we must retain the content of the messages you send us, along with your email address and our responses. We provide the same protection for these electronic communications that we employ in maintaining information received online, by mail, and/or by phone.

If you offered your name, email, address, age, phone number, gender, marital status, race, nationality and/or religious beliefs, understand that it is a voluntary act. Our emails includes an option to stop receiving our communications. Nevertheless, if you wish to stop the use of this additional provided by you that was not collected by the cookies or related to the email, you must send an email to our support contact. The use of our website will not be limited to providing additional information not detected by cookies.

If you are a client, a student or a recipient of our services, please be informed that we can and will track your consumption and progress within the programs.

How do we use the information you provide us?
In general terms, we use your personal information for purposes related to managing and monitoring our business activities, in addition to providing better service to present and future clients. We also use the information for marketing and targeting in social media only when authorized by you.

We will not obtain your personal identifiable information when you visit our Site, unless you choose to provide such information to us or your devices are configured to provide such acceptance. This information may not be sold or in any other way transferred to unaffiliated third parties, without the consent and approval of the user, at the time it is provided.

The information will be disclosed when legally required, in other words, when we, in good faith, believe that the law requires it or to guarantee the protection of our rights.

Our website could operate with a business model based on referrals and affiliate marketing. We do not sell the personal information you provide us, but we do have external links and referral formats that may request personal information to third parties independent and separate from our company. This duplicity shall not be confused with information sale or transfer. It is understood as your voluntary acceptance to offer the same or similar information to another company.

Special Note Regarding Minors

Minors are not eligible to use or browse our Website to obtain our services and / or products, without the presence and authorization of a parent or legal guardian. Therefore, we ask that those under 18 do not send or submit personal information to us. If you are a minor, you may use this Site only jointly and with the permission and advice of your parents or guardians.

Our products and services are not address or permitted for minors. Therefore, our company is not required to provide policies regarding children access or access and security of children information. Our company will never request or send information, content or data related to minor children.

How do we protect your information and ensure the transmission of information?

Emails are not recognized as a secured means of communication. For this reason, we request that you do not send private information by this means. However, doing so is permitted, at your own risk. Some of the information you enter on our Site may be transmitted under the security of the means known as “Secure Sockets Layer”, or SSL. Credit card information will never be requested or transmitted via email.

We will use applications to create statistical summaries, which are used for the purpose of calculating the number of visitors to the different sections of our Site, what is the information of greatest and least interest, determining technical design specifications and identifying problem areas or system execution.

For security purposes and to ensure that this service remains available to all registered users, we will use applications to monitor network traffic and thus identify unauthorized attempts to supply, obtain or change information, or otherwise cause harm.

The information we obtain from your visit and general information about your searches and purchases on our Site could be used for marketing purposes on social networks and by email. Remarketing is a tool that allows us to use your preferences to offer you special opportunities and personalized quality customer service. Remarketing is not and does not constitute a purchase and sale obligation and will always be carried out for a defined period of time and in accordance with the terms and conditions of the platforms and social networks that we use for that purpose.

Our “Do Not Track” Policy

Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browse “do not track” signals, but we do provide you the option to opt out of interest-based advertising.

California Residents
California Consumer Privacy Act

If you are a California resident, the information below also applies to you. Certain terms used in this section have the meanings given to them in the California Consumer Privacy Act (“CCPA”).

Categories of Personal Information Our Company Collected From or About Its Guests or Clients in the Preceding 12 Months

  • Identifiers (e.g., name, mailing address, email address, phone number, credit/debit card number)
  • Characteristics of protected classifications (e.g., gender, age)
  • Commercial information (e.g., products or services purchased, purchase history)
  • Internet or other electronic network activity (e.g., browse or search history)
  • Geolocation data (e.g., latitude or longitude)
  • Audio, electronic, visual, or similar information (e.g., recording of Guest service calls)
  • Inferences drawn from any of the above (e.g., preferences or characteristics)

Categories of Sources From Which Our Company Has Collected Personal Information About Guests

  • Consumer Directly
  • Advertising Networks
  • Data analytics providers
  • Social networks

Business or Commercial Purposes for Which Our Company Has Collected or Sold Personal Information About Guests in the Preceding 12 Months

  • Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services;
  • Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance;
    Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction;
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
  • Debugging to identify and repair errors that impair existing intended functionality;
  • Undertaking internal research for technological development and demonstration; and
    Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.

Categories of Personal Information Our Company Has Sold About Guests and Categories of Third Parties to Whom Personal Information Was Sold in the Preceding 12 Months

Categories of Personal Information Sold
Non
Categories of Third Parties to Whom Personal Information was Sold
Non
Categories of Personal Information Our company Has Disclosed for a Business Purpose and Categories of Third Parties to Whom Personal Information Was Disclosed for a Business Purpose in the Preceding 12 Months
Categories of Personal Information Disclosed for a Business Purpose

  • Identifiers (e.g., name, mailing address, email address, phone number, credit/debit card number)
  • Characteristics of protected classifications (e.g., gender, age)
  • Commercial information (e.g., products or services purchased, purchase history)
  • Internet or other electronic network activity (e.g., browse or search history)
  • Geolocation data (e.g., latitude or longitude)
  • Audio, electronic, visual, or similar information (e.g., recording of Guest service calls)
  • Inferences drawn from any of the above (e.g., preferences or characteristics)


Categories of third parties to whom Personal Information has been disclosed for a business purpose

  • Operating Systems and Platforms
  • Social Networks

At your direction or request, or when you otherwise consent, we may share your information with third parties (e.g., if a guest provides explicit, opt-in consent to the linking and use of data with a specifically identified third party partner, such data may be linked and may be used by our compnay and/or the third party partner as described at the time consent is obtained, including for targeted advertising or advertising measurement purposes).


Non-Discrimination


Our Company will not discriminate against you because you exercise your rights. For example, we will not deny you goods or services or charge you a different price or rate for goods or services if you make an access, deletion, or do not sell request.

You Have the Following Rights Under the CCPA

  • Right to request our company to disclose Personal Information, or Categories of Personal Information, it collects, uses, discloses, and sells
  • Right to request our company delete Personal Information we have collected from you
  • Right to request our company opt you out of the sale of your Personal Information

Process Used to Verify an Access and/or Deletion Request
If you are a visitor, you will be required to submit 4 pieces of information including your name, address, email, and phone number. Wet will use this information to search our systems and determine if we have information about you. If we are able to locate information about you, we will fulfill your access and/or deletion request. If we are not able to match all 4 pieces of information you submit, we may provide you with a report that includes the categories of personal information we collect, use, disclose, and sell.

  • If you have an account with any of our programs, your acess report will be placed in your account once it is ready. You will need to sign into your account to view your report.
  • If you do not have an account, you will receive two emails when your access report is ready. These emails will be sent to the email address you provided at the time you submitted your request. One email will contain a link to your report and a second email will contain a password needed to access the report.


If you are an authorized agent, you will be required to submit your name, address, email, and phone number as well as the name, address, email and phone number of the person you are making a request on behalf of. We will use the persons information to search our systems and determine if we have information. If we are able to locate information about the person we will fulfill the access and/or deletion request. As an authorized agent you will receive an email confirming that we have received the request along with a second email asking you to fill out a certification form confirming your information and certifying you have the right to make this request on behalf of the your representative. Once the report is ready, it will be sent to the email or physical address you have given us, depending on the delivery method you choose.


How to Submit a Verifiable Request (requests can be made no more than twice in a 12-month period)

You can submit a request using the following emails address: soporte@protradingskills.com


Metrics

Below are metrics regarding Access, Delete and Do Not Sell My Personal Information requests submitted pursuant to the CCPA that our company received, fulfilled (in whole or in part), and denied between January 1, 2021 and December 31, 2021.

Access Requests
Number of Requests Received: 0
Number of Requests Fulfilled: 0
Number of Requests Denied: 0
Median Number of Days to Fulfill Requests: 0

Delete Requests
Number of Requests Received: 0
Number of Requests Fulfilled: 0
Number of Requests Denied: 0
Median Number of Days to Fulfill Requests: 0

Do Not Sell Requests
Number of Requests Received: 0
Number of Requests Fulfilled: 0
Number of Requests Denied: 0
Median Number of Days to Fulfill Requests: 0

California Shine the Light

If you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties’ direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request to soporte@protradingskills.com. Please allow 30 days for a response.

Nevada Residents

Nevada law gives Nevada consumers the right to request that a company not sell their personal information for monetary consideration to certain other parties.  This right applies even if their personal information is not currently being sold.  If you are a Nevada consumer and wish to exercise this right, please submit your request by email to soporte@protradingskills.com

How is Your Personal Information Protected?

We maintain administrative, technical, and physical safeguards to protect your personal information. When we collect or transmit sensitive information such as a credit or debit card number, we use industry standard methods to protect that information. However, no e-commerce solution, website, mobile application, database or system is completely secure or “hacker proof.” You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

Changes in the Policy

We reserve the right to amend this Privacy Policy at any time with or without prior notice. Even so, we assure you that if the Privacy Policy changes in the future, we will not use the personal information that you have provided to us under this Privacy Policy in matters that are materially inconsistent with this Policy, without prior consent.
We are committed to run our business in accordance with these principles, ensuring that the confidentiality of personal information will be protected.
If you have any questions regarding this Policy, or your issues with our website, please contact us at soporte@protradingskills.com

Information on the use Cookies

Our website uses Cookies to differentiate you from other users of our Site. This helps us provide you with a good experience and marketing when you browse our Site, as well as to improve it. By using our Site, you agree that we use your Cookies for the stated purposes.

A Cookie is a small file of letters and numbers that we keep in your browser or on your computer’s hard drive, when you accept it. Cookies contain information that is transferred to your computer’s hard drive.

We use the following Cookies:

Strictly necessary Cookies. These are the ones required for the operation of our Site. They include, for example, those that allow you to register in secure areas of our Site, use the shopping cart or electronic invoicing services.

Analytical or performance Cookies. They allow us to recognize and count number of visitors to know how our users and visitors move through the Site. It helps us improve the way our Site works, for example, by ensuring that our users enter easily finding what they are looking for.

Operating Cookies. They are used to recognize when you return to our Site. It allows us to personalize our content for you, greet you by your name and remember your preferences (language, region, etc.).

Orientation or objective Cookies. They are responsible for recording your visit to our Site, the pages you visited and the links you pressed. We will use this information to make our Site and the marketing we present more relevant to your interests. This information could be shared with third parties, for this purpose.

You should know that third parties, such as marketing networks and external providers, may use Cookies over which our company has no control.

You can choose the Cookie determinations of your preference, denying access to this Site, in your browser preferences. Remember that if you decide to block the total use of Cookies (including those that are essential for the operation of the Website), you could restrict access to certain functions of our Site. With the exception of those essential for the operation of the Site, Cookies expire after 2 years.

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